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Stress-free website updates every time

Need a helping hand to update the content on your website, or just a tech partner you can rely on to upload the content on your website? We’re here to help!

Routine Maintenance

$60/ per month

We log in monthly to keep your website up-to-date and dust off any cobwebs. Simple, fuss-free, and keeps your website functioning at top-performance.

  • Monthly routine website maintenance
  • Monthly site backups
  • Monthly plugin updates
  • WordPress core updates
  • Troubleshooting & fixes from updates
  • Maintenance report

Billed yearly.

Premium Web Care

$140/ month

The full package – we update software and perform any tasks you might need doing. Technical support is also provided. Cheaper than hiring a webmaster.

  • Everything in Routine Maintenance
  • 600 minutes of development time per year
  • Your personal developer on-hand for support
  • Quick response time*
  • Content additions or changes
  • Troubleshooting / Bug Fixes

Billed yearly.

Content Update Only

$75/ month

Need help adding or updating content on your website? This plan is perfect if you prefer to focus on your business and let us do the website content management!

  • 600 minutes of data entry time per year
  • Quick response time*
  • Adding or changing content on your page
  • Image editing
  • New product upload or inventory management
  • Adding blogs or articles

Billed yearly.

Routine Maintenance

$200/ hour

Haven’t updated your website in eons and now afraid to update your website’s plugins in case it explodes? Leave it to the experts! Simple, fuss-free, and keeps your website functioning at top-performance.

  • Routine website maintenance
  • Site backup
  • Plugin updates
  • WordPress core updates
  • Troubleshooting & fixes from updates
  • Maintenance report

Design & Development

$180/ hour

Need a designer or developer for just a few hours? We are experts at what we do, and can assist you with any tasks you might need doing on your website. Ideal for complex one-time tasks.

  • Troubleshooting
  • Bug-fixing
  • Integration of new plugins or features
  • Design and development of pages

Content Updates

$100/ hour

Need help adding or updating content on your website? This plan is perfect if you prefer to focus on your business and let us do the website content management!

  • Adding or changing content on your page
  • Image editing
  • New product upload or inventory management
  • Adding blogs or articles
Terms & Conditions
  • You will be billed in advance for the upcoming month/year. Support only begins when payment is made.
  • All tasks will be timed with a stopwatch and recorded in your Client Portal. We promise not to go on coffee breaks on your time!
  • Actual time taken per request will depend on the size and scope of each individual request. For complex updates or changes, we will provide you an estimate of the time required for approval before we proceed with the work. If the work exceeds our estimate, that’s on us and you will not be charged for the additional time.
  • By signing up for a maintenance package, you declare that the website is bug-free and does not have any pre-existing issues that needs to be fixed. If there are any, you may engage us ad-hoc at the rate of $180/hour to fix the pre-existing issues first.
  • * We will respond to all maintenance requests during working hours within 3  hours. If the request is received after working hours, we will respond during opening hours with a confirmation that the request has been received and the estimated completion date and time for the request.

FAQs

What is the difference between Routine Maintenance and Premium Web Care?

Routine Maintenance is a basic servicing of your website to ensure that all its software and plugins are up-to-date. We will document and fix any issue that occurs directly due to the update of plugins to their latest versions.

Premium Web Care includes everything in Routine Maintenance, and more. On top of the maintenance and updates, it also includes 600 minutes of a developer’s time to assist you in anything extra. This could include any mistakes, issues, crashes, bugs & troubleshooting you might need at any time. It is your choice how you would like to utilize the 600 minutes of a developer’s time. If you prefer to have the peace of mind of having an experienced developer on call whenever you need support, this option is for you.

Can I get the yearly rate but pay monthly?

Software updates are more likely to have bugs/issues the longer it has not been updated. That’s why we offer a cheaper rate if you are committed to a yearly package. We will perform updates every month, which will ensure that if there are issues with the site, they will be minor and can be easily fixed. This is why, we only offer the promotional rate for a commitment period.

If you don’t think you want to get monthly updates, you can consider our ad-hoc Routine Maintenance option.

Can I get a 6-month plan?

Unfortunately, no. We only offer yearly plans and ad-hoc plans.

If I make a mistake on my website and an issue occurs, which plans would cover fixing it?

The Premium Web Care plan covers any issues you may have.

If you are not currently on our plan, you can get an hour of an experienced developer’s time ad-hoc to help you fix the issue.

If I need something added on my website, does maintenance cover it?

Maintenance is the preservation of existing features and functions. So, it is not included in routine maintenance plans.

If you need something new designed or developed for your website, do consider the ad-hoc Design & Development, where you will be able to get an experienced developer to work on your task at a fixed rate.

Ready to to get started?

If you're ready to sign up for maintenance plan, or simply need more information before you do, fill in the form below and one of our representatives will get back to you shortly. No commitment necessary!